Services
Living Above Disorder is a certified NYC/NYS M/WBE organizational resilience and sustainability consultancy. We stabilize internal operations, strengthen leadership, and build the systems that let organizations hold steady under pressure and keep growing after we leave.
Where is disorder hurting your organization right now?
Start with what is happening. Each situation points to the engagement built for it, plus the services that often travel with it.
Engagement Packages
Each engagement opens with a first phase whose results you keep, whether or not you continue.
High-Stakes Crisis and Executive Advisory
Emergency stabilization and business continuity for organizational breakdown, compliance exposure, or urgent leadership and cultural crises. Includes executive advisory, targeted intervention and corrective action response, accelerated strategic planning, and ongoing monitoring.
Scope and timeline are set on the scoping call. Monthly retainer available.
Request Crisis Advisory → We respond within one business day. Confidential from the first call. Or talk with Frederica for 15 minutes- Phase one stands on its own. Within the first 30 days you receive a written stabilization and continuity plan that is yours to keep, whether or not you continue.
- After phase one, the retainer runs month to month with 30 days notice.
- NDA available before you share details.
For a midsize nonprofit facing federal findings, corrective action plans resolved every finding and protected $3M in grant funding.
Read the case study →Leadership and Culture Reset
Executive stabilization and organizational alignment for fraying culture, inconsistent leadership, or teams losing their footing. Includes leadership coaching and assessment, operational mapping, conflict and culture analysis, a culture stabilization roadmap, and leadership and team development.
Duration: 3 to 12 months, in three tiers: Transform, Expand, and Align. Compare the tiers
Start Your Culture Reset → Choose your tier on a scoping call. Every tier begins with the same assessment. Or talk with Frederica for 15 minutes- Every tier opens with leadership assessment and operational mapping. Stop after that phase and you keep the findings.
- Move up a tier within 90 days and what you have already paid applies.
- Coaching conversations stay confidential.
In a large school community in leadership crisis, a five year partnership kept students first: academic performance held through the turbulence.
Read the case study →Mid-Manager Recovery and Department Stabilization
Team alignment and communication repair for managers absorbing pressure from above and strain from below. Includes a mid-manager stabilization program, team intervention and development, communication systems development, and department resilience mapping.
Duration: 3 to 12 months, across three engagement tiers.
Start With One Department → Pilot with one team. Expand when you see it working. Or talk with Frederica for 15 minutes- Your Department Resilience Map, delivered within the first 45 days, is yours to keep.
- Add departments only after the first one shows results.
- Month to month after the first phase, with 30 days notice.
At a municipal public health agency under public scrutiny, a tiered Leadership Academy moved managers from authoritarian to authoritative leadership.
Read the case study →C.O.R.E. Emotional Intelligence for Organizations in Transition
Embed social and emotional intelligence competencies into organizations navigating new technology, layoffs, restructuring, or leadership change, so the human layer is protected while the organization moves through it. The methodology moves through four pillars: Clarity, Orientation, Rootedness, and Expression.
Timing: start it on its own, or run it alongside a transition already underway. See how CORE works
Focus on Your CORE → Focus on your CORE on its own, or add it to an existing package.- Every engagement begins with competency mapping, and the map is yours to keep.
- Start with one leadership level, then extend.
- When a transition is underway, timed to it: from before the announcement through the rebuild. We can begin before an announcement is public, under NDA.
Weigh CORE against the cost of the transition it protects, not against a one day workshop.
See where CORE sits in a transition →Combined Engagements
Packages can be combined to meet an organization's specific reality. We will work with you to design a response rather than apply a template.
Certified NYC/NYS M/WBE · PASSPort registered · NYC DOE Vendor · Confidential from the first conversation
What Goes Inside an Engagement
Every service below is available on its own or as part of any engagement.
Organizational Systems
Systems Development
Design and build the operational infrastructure an organization runs on, from workflows to standard operating procedures.
Operations Efficiency
Streamline day to day operations, including financial planning and budget structure, so resources match priorities.
Vendor and Contract Management
Manage vendor relationships and contract terms to protect the organization and keep obligations on track.
Leadership and Talent
Coaching
One on one and team coaching for leaders and staff working through transition, growth, or performance challenges.
Change Management
Carry organizations through active change initiatives, addressing the root causes that destabilize change before, during, and after it happens.
Interim and Fractional Leadership
Step in as interim or fractional executive leadership to stabilize operations during a transition or gap.
Board Development and Governance Training
Strengthen board effectiveness through governance training, role clarity, and structured development.
Communication and Facilitation
Communication Channel Design
Design internal communication channels and structures so information moves clearly across every level of a team.
Meeting Facilitation
Facilitate meetings and retreats so groups reach clear decisions and leave with defined next steps.
Governance and Policy
Policy Development and Implementation
Write and implement organizational policy, then build the practices that carry it into daily operations.
Procurement Readiness for M/WBEs
Guide minority and women owned businesses through certification and procurement readiness, including PASSPort registration.
Learning and Development
Training
Design and deliver workshops and training curricula tailored to hospitality, nonprofit, education, and construction teams.
Assessments
Diagnose the root causes of instability, misalignment, and leadership breakdown before they surface as a crisis, using research backed instruments: the LEA Self, LEA 360 Suite, IDI, IDI for Teams, and the LPP Big 5 Profiler.
Assessment Certifications Training
Deliver certification training in the LEA 360 Suite, which includes LEA Self, and the IDI.
Sustainability and Impact
Sustainability Planning and Embedding
Plan for long term sustainability and embed new practices so change holds after an engagement ends.
Evaluation and Impact Measurement
Measure engagement outcomes and organizational impact with clear evaluation frameworks for funders and leadership.